ServiceNow Homepage Setup

Snapshot View of your Zone

*You can click any image to get a better view*

 

  • After logging into ServiceNow:
    • Select Report –> Create New

 

 

 

 

 

 

 

 

 

 

 

  • Use the settings shown here
    • Be sure to give your report a Name!
    • Note: This report is for Zone 1 (Tags = Zone 1)

 

 

 

 

 

  • Click Run in the top right of the screen
    • Verify that you get a similar image as shown here
  • If runs properly, and results are in-line (see image)
    • Click Save in the top right

 

 

 

 

 

 

 

 

  • To make adding your report to your Homepage simple
    • Go back to your Report menu on the left
    • Click View/Run
    • Find your report by name, click the Star Icon

 

 

 

 

 

 

 

 

 

 

 

 

  • To add your Report to the Homepage
    • Go back to your Homepage (click NC State logo at top left)
    • Click Add Content Button
    • There is also the option to Change Layout
      • I leave that to you to determine what you prefer for a layout

 

 

 

 

  • In the pop-up Window
    • On the left menu: click <Favorites>
    • On the right menu: select the report you want to display
    • The screen should refresh to display your report
    • On bottom menu: select where on the Homepage you want your report to display

 

 

 

 

 

 

 

 

 


 

  • Extra Credit
    • If you want to display ALL Affected CIs as a Count
    • Use this report
    • Your report chart should be similar to the below image