Snapshot View of your Zone

*You can click any image to get a better view*

 

• After logging into ServiceNow:
  • Select Report –> Create New

 

 

 

 

 

 

 

 

 

 

 

• Use the settings shown here
  • Be sure to give your report a Name!
  • Note: This report is for Zone 1 (Tags = Zone 1)

 

 

 

 

 

• Click Run in the top right of the screen
  • Verify that you get a similar image as shown here
• If runs properly, and results are in-line (see image)
  • Click Save in the top right

 

 

 

 

 

 

 

 

• To make adding your report to your Homepage simple
  • Go back to your Report menu on the left
  • Click View/Run
  • Find your report by name, click the Star Icon

 

 

 

 

 

 

 

 

 

 

 

 

• To add your Report to the Homepage
  • Go back to your Homepage (click NC State logo at top left)
  • Click Add Content Button
  • There is also the option to Change Layout
    • I leave that to you to determine what you prefer for a layout

 

 

 

 

• In the pop-up Window
  • On the left menu: click <Favorites>
  • On the right menu: select the report you want to display
  • The screen should refresh to display your report
  • On bottom menu: select where on the Homepage you want your report to display

 

 

 

 

 

 

 

 

 

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• Extra Credit
  • If you want to display ALL Affected CIs as a Count
  • Use this report
  • Your report chart should be similar to the below image